Careers at Activar Hotels
Build your career with a team that develops, invests in, and operates hotels across Canada.
A Different Kind of Hospitality Company
Activar Hôtels is more than a hotel operator. We partner with owners and investors to develop hospitality projects, optimize performance, and manage hotel operations — either within our own portfolio or as a third-party management partner.
Our work spans across Ontario and Québec, with a focus on long-term value, operational excellence, and strong guest experiences.
Why Join Activar Hôtels
We’re building a team that understands both the day-to-day realities of hotel operations and the bigger picture of growth and investment.
Working with us means:
- Exposure to both hotel operations and development projects
- Opportunities to grow within a multi-property hospitality group
- A collaborative environment where decisions and ideas matter
- A focus on performance, accountability, and continuous improvement
Opportunities Across Our Portfolio
Front Desk Agent (Part-Time Contract) — Ottawa Inn Hotel
Ottawa Inn Hotel – Ottawa, ON
Department: Front Office
Position Overview
Ottawa Inn Hotel is hiring a Front Desk Agent on a part-time contract (approximately 18-month contract with potential extension based on business needs). This role follows a fixed daytime schedule: Monday, Tuesday, Wednesday – 8:00 AM to 3:00 PM. The Front Desk Agent is responsible for supporting daily front desk operations while ensuring a professional, welcoming, and respectful environment for all guests. Our hotel primarily supports families placed through the Temporary Emergency Offsite Shelter Housing program. This role requires professionalism, empathy, and the ability to work in a structured, service-focused environment. This role reports to the General Manager and/or Assistant Manager. Opportunity to gain valuable hotel operations and guest service experience.
Key Responsibilities
- Greet guests and manage check-ins/check-outs
- Handle reservations, modifications, and guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping, maintenance, and caseworkers
- Respond to guest concerns professionally and escalate when needed
- Maintain front desk, lobby, and administrative areas
- Follow safety and security procedures, including key control and incident reporting
- Handle phone calls and messages efficiently and professionally
Qualifications
- Minimum 3 months of hotel or front desk/customer service experience
- Strong communication skills in English (required)
- French is preferred but not mandatory
- Comfortable working in a fast-paced and structured environment
- Professional, reliable, and able to stay calm under pressure
- Experience working with diverse populations
- Secondary school diploma or equivalent
Additional Information
- Part-time contract (approx. 18 months, flexible end date)
- Schedule: Monday–Wednesday, 8:00 AM – 3:00 PM
- Hourly wage: $18.50/hour
- On-site parking provided
- Employee uniform/shirts provided
- Quarterly recognition gift cards
Work Environment
This role involves standing for long periods and occasional light physical tasks (e.g., handling linens, stairs, and light movement of items under 15 lbs). No elevator is on site.
How to Apply
Please send your resume and availability to: skhan@ottawainn.ca
